Data Deletion
How to request deletion of your data at kannkii
You can request deletion of all personal data stored by kannkii at any time. This includes your account, your uploaded photos and videos, the content created from them, and any connected social accounts (e.g. Facebook and Instagram access tokens).
1. Delete in the app / your account
The fastest way: delete your account yourself. In the kannkii app under Menu → Account → “Delete account” (or in the account section of the web dashboard). This immediately and permanently removes all data associated with your account:
- your user account and profile data
- all uploaded photos/videos and created videos (including the files on the server)
- connected Facebook/Instagram/TikTok accounts and the stored access tokens
- campaign and lead data
2. Disconnect a single connected account
If you only want to remove the connection to your Facebook/Instagram account (without deleting your kannkii account), use the “Disconnect” option under “Connected accounts” in the app or dashboard. This deletes the stored access tokens for that account; no further posts will be published under your handle afterwards.
3. Request deletion by email
You can also request deletion by email at any time. Write to datenschutz@kannkii.com with the subject “Data deletion” from your account’s email address. We will confirm receipt and delete your data within 30 days.
Controller
Kannkii – Cüneyt Celik · c/o Online-Impressum #7628 · Europaring 90 · 53757 Sankt Augustin · Germany · datenschutz@kannkii.com
For more information see our Privacy Policy.