Terms & Conditions

§ 1 Scope

These Terms & Conditions apply to all contracts between kannkii (hereinafter “Provider”) and the users of the platform kannkii.com (hereinafter “Customer”). Deviating terms of the Customer shall not be recognised unless the Provider has expressly agreed to them in writing. These Terms apply exclusively to businesses within the meaning of § 14 BGB (German Civil Code).

§ 2 Description of Services

kannkii operates an AI-powered SaaS platform for the automated creation of social media videos across various industries (real estate, terrace construction, vehicle trade, painting & renovation). The workflow:

1. Customer uploads content (videos, photos, property data, text)
2. kannkii creates an AI-generated social media video including voiceover and thumbnail
3. The finished video is delivered via email and available in the download area

No posting service is included in the basic package unless explicitly agreed. The Provider owes a finished produced video, not any particular marketing result.

§ 3 Conclusion of Contract

The contract is concluded by registering on the platform and commissioning a video (by uploading content). By completing the order, the Customer accepts these Terms. Order confirmation is sent via email. The Provider reserves the right to reject orders without giving reasons.

§ 4 Customer Obligations

The Customer warrants and is responsible for ensuring that:

• they hold all necessary rights to the uploaded content (copyrights, property rights, personality rights of depicted persons)
• the uploaded content does not infringe on third-party rights and does not violate applicable law
• no misleading, offensive, or unlawful content is submitted
• login credentials are kept confidential and not shared with third parties
• they inform the Provider immediately if they become aware of any unauthorised use of their account

In the event of a breach of these obligations, the Customer shall be liable for all resulting damages and shall indemnify the Provider against third-party claims.

§ 5 Prices, Payment & Packages

Current prices are published on the platform. All prices are net plus statutory VAT. The following payment methods are available: advance payment, SEPA direct debit, or credit card (depending on the package). In the event of late payment, the Provider reserves the right to block access to the platform and charge default interest pursuant to § 288 BGB (German Civil Code).

§ 6 Delivery Time & Quality

The target delivery time is less than 24 hours after successful receipt of complete content. This delivery time is a guideline and does not constitute a legal entitlement. Quality complaints must be made in writing by email to info@kannkii.com within 7 days of delivery. In such cases, the Provider shall be granted a reasonable opportunity to rectify.

§ 7 Usage Rights to the Finished Video

Upon full payment, the Provider grants the Customer a simple, perpetual, non-transferable right of use for the produced video for their own marketing purposes. Resale or sub-licensing is not permitted without the express written consent of the Provider. The Provider retains the right to use the video as a reference unless the Customer expressly objects.

§ 8 Limitation of Liability

The Provider shall be liable without limitation for damages arising from injury to life, body, or health, as well as for damages caused intentionally or through gross negligence. Otherwise, liability is limited to typically foreseeable damage. In particular, the Provider shall not be liable for:

• Reach, engagement rates, or marketing success on social media platforms
• Changes to algorithms or policies of third parties (e.g. Instagram, Facebook, TikTok)
• Damages caused by content uploaded unlawfully by the Customer
• Outages of third-party AI services (OpenAI, ElevenLabs, Runway, etc.)

§ 9 Term & Termination

Individual orders have no minimum term. Subscriptions run monthly and may be terminated with 14 days' notice before the end of the month. Termination must be made in writing via email. The right to extraordinary termination for good cause remains unaffected. After termination, customer data will be deleted in accordance with the Privacy Policy.

§ 10 Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy, which forms an integral part of these Terms.

§ 11 Amendments to these Terms

The Provider reserves the right to amend these Terms with 30 days' notice. Customers will be informed by email. If the Customer does not object within 14 days of receiving the notification, the amended Terms shall be deemed accepted. This right to object will be expressly noted in the notification.

§ 12 Applicable Law & Jurisdiction

German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising from this contractual relationship shall be the registered office of the Provider, insofar as the Customer is a merchant, a legal entity under public law, or a special fund under public law.

§ 13 Severability Clause

Should any provision of these Terms be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision, the effective provision that comes closest to the economic purpose of the invalid provision shall be deemed agreed.